Focus on Customer Service. Why?

Many small businesses fail to realize just how important good customer is for the overall health of your business. This can be a huge mistake, since good customer service isn’t just important… it’s absolutely vital. Not sure why? Check out these four simple reasons to gain a  better understanding. 1. It’s What Customers Will Remember…

Importance of Customer Service

Customer service is a big “elephant in the room” for so many businesses out there. It’s really not easy to train yourself or your employees with the virtues required to be a well-rounded, service-minded personality – a person with all the necessary attributes to make patrons to your business happy each and every time. One…

Crowdsourcing for Data Enrichment

Data problems – whether they be inaccurate data, incomplete data, data categorization issues, duplicate data, data in need of enrichment – are age-old. IT executives consistently agree that data quality/data consistency is one of the biggest roadblocks to them getting full value from their data. Especially in today’s information-driven businesses, this issue is more critical…

More on DATA ENRICHMENT

Data on customers, suppliers, communities and other sources arrives in various forms. Businesses use this information everyday to make informed decisions across virtually all their functions, so ensuring it is accurate is key. One way of doing this is through data enrichment. If your business collects and utilises large volumes of data for commercial or…

Data Enrichment

Your supplier diversity systems and processes are only as good as the data on which they are built, so when that data is inaccurate or redundant, those same systems and processes suffer. Bad data leads to wasted time, supply chain disruption and lack of awareness of risk factors. Industry best practices advise data cleansing and…